Frequently Asked Questions

Find quick answers to the most common questions about TalentLit ATS

Getting Started

How do I create an account?

Click the "Get Started Free" button on our homepage, fill out the registration form with your organization details, and verify your email address. You'll be guided through the setup process.

Is there a free trial?

Yes! We offer a free trial with full access to all features. No credit card required to get started.

How many users can I invite to my organization?

Our free plan includes up to 5 team members. Paid plans offer unlimited team members with different feature tiers.

Features & Functionality

Can I customize the application process?

Yes! You can create custom application forms with specific questions, required fields, and file uploads tailored to each job posting.

Does TalentLit integrate with job boards?

Yes, we integrate with major job boards including Indeed, LinkedIn, and Glassdoor. You can also post to multiple boards simultaneously.

Can I schedule interviews through the platform?

Absolutely! You can schedule interviews, send calendar invites, and manage your interview pipeline all within TalentLit.

Is there a mobile app?

TalentLit is fully responsive and works great on mobile devices. We're also developing dedicated mobile apps for iOS and Android.

Data & Security

Is my data secure?

Yes, we use enterprise-grade security including SSL encryption, secure data centers, and regular security audits. Your data is protected and never shared with third parties.

Can I export my data?

Yes, you can export all your data including candidate information, job postings, and analytics at any time in various formats (CSV, PDF, etc.).

Do you comply with GDPR?

Yes, we're fully GDPR compliant and provide tools to help you manage candidate data privacy and consent.

Billing & Plans

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for annual subscriptions.

Can I change my plan anytime?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences.

Is there a setup fee?

No setup fees! You only pay for your chosen subscription plan.

What's your refund policy?

We offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund.

Support

How can I get help?

You can reach us through our help center, email support, or live chat. We also provide comprehensive documentation and video tutorials.

What are your support hours?

Our support team is available Monday-Friday, 9 AM - 6 PM EST. Premium customers get priority support and extended hours.

Do you offer training?

Yes! We provide onboarding sessions, webinars, and custom training for teams. Contact us to schedule a session.

Still have questions?

Can't find what you're looking for? Our support team is here to help.